Frequently Asked Questions

Everything you need to know about shopping with Niepce.

What is Niepce's shipping policy?

We offer worldwide shipping on all orders. Standard shipping typically takes 7-14 business days, while express options are available at checkout for faster delivery.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery, provided the items are in their original condition with tags attached. Please visit our Returns Portal to start a request.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. As our styles range from slim-fit to oversized, we recommend comparing these measurements against your favorite garments.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are the materials used high quality?

Absolutely. Niepce is committed to premium craftsmanship, utilizing high-grade cotton blends, technical fabrics, and durable hardware to ensure longevity and comfort.